Help

Select one of the following areas to learn more about careers at Amazon.

  • FAQ
  • How to Apply
  • E-Verify
  • Disability Accommodations

FAQ

How do I apply?

It's easy! First, search for a job, or click the Apply Now link in the left navigation bar. Then, follow the directions on your screen, or check out the How to Apply page.

What if I don't have a formal résumé to enter into the form?

It's best to write one or have one done for you, but you can certainly apply without one. Where a résumé is requested, simply enter a brief description of your background, experience (with dates of employment), educational achievements, and skills. This information is necessary to evaluate candidates. Applications without this information cannot be considered.

Wait! I don't want to ask about jobs. I have a question about my Amazon order. What do I do?

At the top of most Amazon pages is a Help link. Click on it and you will find instructions for checking the status of your order online, as well as contact information for Customer Service.

Should I send samples of my work (writing, code, designs, etc.) with my résumé?

If you're selected for an interview, we may request work samples. Please do not include samples with your application. However, if you have public copies of your work available for viewing online, please include the Web-site link on your résumé.

I wanted to apply for a position that I saw here, but now it's not listed. May I still apply?

We regularly post new positions and remove positions that are no longer open or have been filled. It's ideal when you can apply for a specific position; it makes our process of reviewing applicants easier. However, you may apply without indicating a specific open position.

I submitted my résumé but haven't heard from Amazon yet. What's the status of my application?

We search our résumé database regularly and then contact the people we'd like to learn more about. Unfortunately, we're not able to make personal contact with people who are not going to be invited in for interviews, but we keep all résumés on file for several months.

What is your interview process?

It depends. For most positions, we begin the process with a phone interview. If there's interest on both sides, we invite people in for an on-site interview, typically with the hiring manager and several teammates. Our interview process for University Recruiting varies.

How should I dress for the interview?

Amazon has a casual work environment. While some positions in our fulfillment centers may limit certain clothing for safety reasons, most of our offices are filled with people wearing everyday clothes. Dress nicely but comfortably. A suit and tie won't impress anyone here.

How long do you take to make a decision?

Once we've finished interviewing all of the selected candidates and completed reference and background checks, we try to make a final decision within a few business days.

Where are you located? Do I have to move to Seattle to work at Amazon?

No, Amazon is all over the world. Learn more at our Locations page.

Do you offer benefits?

Absolutely! Please go to our Benefits page to see a few of them.

Will you help me with relocation?

When we interview out-of-town candidates, we usually have the ability to offer a relocation package depending upon the level and type of position. Details on our relocation offering can be requested at the time of the interview. See a summary of our relocation package.

Do you hire contractors, temporary employees, or freelancers?

Yes. We work with a limited number of contingent workers throughout Amazon. We generally work with temporary employment agencies. To learn about these opportunities, contact leading employment agencies in the cities where we have a presence. We do not provide listings for contractor, temporary, or freelance positions.

I need a work permit to work in the United States. Will you sponsor me?

We regularly offer assistance to eligible workers seeking a TN or H-1B visa. Each case is reviewed individually.

I work for an employment agency, temporary staffing firm, or consulting business. How can I present applicants to you?

We do not have a general résumé submittal process for agencies not on our preferred list.

How can I apply to work for one of your subsidiary companies?

Amazon does not recruit employees for our partner companies. Please contact those companies directly. Check out our Locations page for the Web-site addresses of our subsidiaries' employment Web sites.

How to Apply

Getting Started

When you find a job that you would like to apply for, simply click the Apply Online button on any job description page. If you are a returning visitor, log in using your existing user name and password to access your Careers account. You will have the opportunity to update your previously submitted résumé and contact information before applying. Please note that your Careers account is separate from your Amazon customer account. If you are a new user, you will be asked to create a Careers account beginning with New User Registration. Registering will allow you to:

  • Store your résumé and contact information so that you can apply for jobs without having to reenter your data each time
  • Have personalized job notifications e-mailed to you when new positions become available
  • Save your information so that you can easily make updates when there are changes

To register, all you need to do is provide your e-mail address and create a unique user name and password. Select a user name and password that is easy for you to remember so that you can quickly access your information in the future. Should you forget your password in the future, use the "Forgot your password?" link to quickly regain access to your account and continue with your application.

Completing Your Application

Completing and submitting your application takes just a few easy steps:

  1. Log In Using the user name and password you created during registration, log in to the system.
  2. Enter Your Personal Information The system will prompt you to enter information about where you are located and how best to get in contact with you.
  3. Complete the Job Questionnaire Answer a few additional questions about yourself and your experience. In addition, please help us by indicating where you first learned about this job opportunity.
  4. Before you complete this step, be sure to indicate whether or not you would like to receive e-mail notifications when future job opportunities become available. This will allow us to keep in touch with you when new positions meet your interests.
  5. Paste Your Résumé and Cover Letter Paste a copy of the résumé and cover letter that you would like us to review. Providing a cover letter with your application is optional.
  6. Confirm Your Submission When you've successfully completed your submission you will see our confirmation page thanking you for your application.

If you don't find a position that matches your interests:

If you don't find a position that matches your interests, don't give up. Submit your information to us using our Apply Now feature. And, by indicating your job preferences we can notify you of future job opportunities. The information that you provide will be kept in the system so that you will have easy access to update your data and use it to apply when the right position becomes available.

E-Verify

The Amazon group of companies participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS).

Disability Accomodations

As an equal opportunity employer, the Amazon group of companies is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us at 866-437-9078 for assistance.