Join the team that’s building the world’s most trusted shopping experience online!
Botnet attacks, malware detection, phishing attacks, machine learning are some of the areas the Transaction Risk Management Systems Team (TRMS) is responsible for. We stop fraud before it happens.
If you're looking to grow and utilize your skill set with some of the greatest minds in e-commerce security TRMS is the place to be. We are the perimeter defense for Kindle, AWS, Consumer Products, Web Store, and many other teams. Working at TRMS enables you to know Amazon inside and out.
This role is responsible for overseeing multiple Seattle based Investigations Teams. The manager also influences our worldwide operation by driving global initiatives to achieve tactical and strategic goals. This is a critical role to ensure that Amazon is able to detect and prevent fraudulent and high-risk transactions, while also protecting the customer experience for legitimate customers.
The Transaction Risk Management Investigations team is charged with safeguarding all Amazon marketplaces to ensure long-term buyer satisfaction with their experiences. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplace. We're looking for a leader to build out the TRMS Escalations Operations team in Seattle, WA.